Level III Appeals and Dispute Resolution

In this 6 day course, participants will learn the structure of the appeals branch of the Workplace
Safety and Insurance Board (WSIB), how to begin the appeals process and the legal principles involved.
Preparation for a hearing will be examined including: review of the file, gathering additional evidence,
researching law, policy and precedent and preparation of witnesses. Further information on
questioning, cross questioning and re-direct at a hearing are discussed. Hearing presentations are
discussed with respect to oral advocacy, code of conduct, opening and closing statements, objections
and use of legal precedents. Further to the WSIB appeal process, the Workplace Safety and Appeals
Tribunal WSIAT) process is also discussed. In addition to the information presented, participants will
work with a claim file and, in groups, represent both worker and employer interests at the WSIB appeal
level and at a WSIAT by presenting in front of an Appeals Resolution officer and a Vice Chair
respectively.