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Level Three: Appeals and Dispute Resolution

Duration: 36 hours Prerequisites: Levels 1 and 2

In the third of six modules offered within Prevention Link’s core curriculum, participants that complete this hands-on course learn the structure of the appeals branch of the Workplace Safety and Insurance Board (WSIB), how to begin the appeals process and the legal principles involved in a hearing will be examined including:

  • review of the file;
  • gathering additional evidence;
  • researching law;
  • policy and precedent;
  • preparation of witnesses; and
  • questioning, cross-questioning and re-direct at a hearing.

Hearing presentations are discussed with respect to oral advocacy, code of conduct, opening and closing statements, objections and use of legal precedents. Further to the WSIB appeal process, the Workplace Safety and Insurance Appeals Tribunal (WSIAT) process is also discussed.

In addition to the information presented, participants will work with a claim file and, in groups, represent both worker and employer interests at the WSIB appeal level and at a WSIAT by presenting in front of an Appeals Resolution officer and a Vice Chair respectively.

Core Courses

  • Level One: Rights and Obligations
  • Level Two: Benefits and Services
  • Level Three: Appeals and Dispute Resolution
  • Level Four: Return to Work
  • Level Five: Medical Orientation
  • Level Six: Occupational Disease

Topical Courses

  • Workplace Mental Health Injuries
  • Electronic Evidence
  • Accommodation Law
  • Return to Work 101
  • Mental Health First Aid
  • Mental Health 101
  • Occupational Hearing Loss
  • Workers’ Compensation 101

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The views expressed in this publication are the views of the Ontario Federation of Labour (OFL) and Prevention Link and do not necessarily reflect those of the province of Ontario and the Workplace Safety and Insurance Board (WSIB).